This policy covers how EOA treats personal information that it collects and receives, including information related to your past use of EOA services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number and that is not otherwise publicly available. This policy does not apply to the practices of companies that EOA does not own or control, or to people that EOA does not employ or manage.
THE INFORMATION WE COLLECT
EOA collects personal information when you open an account on-line or register an existing account on our website. When you open an account on-line, we ask for information such as your name, address, phone number, federal identification number, social security number and email address.
EOA automatically receives and records information on our server logs from your browser, including IP address, DNS address, date, time and your account number.
EOA uses the information for the following general purposes: to customize the content you see, fulfill your requests for products and services, improve our services, and to contact you – in short, to do our job.
HOW GATHERED INFORMATION IS USED & DISCLOSED
EOA does not rent, sell or share personal information about you with other people or companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
CONFIDENTIALITY & SECURITY
EOA uses secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you open a trade account or access an existing account. Email that you send us is not necessarily secure against interception. If your email communication includes sensitive information like your Social Security Number or credit card numbers, contact us by mail or telephone.
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
CHANGES TO THESE POLICIES
EOA may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the address we have on file or by placing a prominent notice on our site at least 30 days prior to any changes taking effect. You may contact us with any questions or concerns at:
EOA Commerce Network
341 W Tudor Road, Suite 104
Anchorage, Alaska 99503
O: (907) 345-8000
F: (907) 929-1000
Effective Date: January 01, 1994.